The new guarantee is 60 days, however what about our Warmers which have 12 months? How will these be handled? The warranty will still be in place. The 60 days is a refund policy. 2020_07_24_Return Authorization Form_AU_final.pdf 50 KB Download return policy_AU.pdf 300 KB Download Related articles What is your return policy? Direct Debit How do I return my order? Do you have replacement parts for the accessories? What happens when customers are on multiple databases?